Support FAQ Center

Our FAQ center has dozens of frequently asked questions and answers to the most common questions regarding membership, insurance, and benefits.

Visit FAQs

Chat Online With Alternative Balance  Contact Online Live

A live person is available to chat with you during peak business hours and beyond. Start your chat.

Call Alternative Balance  Contact by Phone

Alternative Balance M-F 9am-5pm (EST): 1-800-871-3848

Email Alternative Balance  Contact by Email

Email customer support

Our team is specially trained to address all account inquiries. Send us an email and we will reply promptly. *Please check all of your folders such as trash/spam for replies!

Mail Alternative Balance  Mailing Address

Alternative Balance
PO Box 538
Mont Vernon, NH 03057